BCA’s Employee of the Month for September is Nicole Pitts. Nicole is our Senior Business Practice Analyst and Editor of our newsletter, the Business Link. She has been with Business Consumer Alliance for 13 years. Kim Burge, Vice President of Business Practices, characterizes Nicole as “selfless” and always willing to suggest innovative ideas. She started working in our Customer Service department in 2002 and quickly transitioned to our Business Practice department in 2003. In 2013, with the retirement of our former editor, the torch was passed on to Nicole to continue the tradition of writing informative articles and resource guides that benefit the public.
Her supervisor, Kim Burge, has this to say about Nicole:
“She is always suggesting ways to innovate our services and looks out for different ways to market who we are through Facebook or other forms of advertising. She creates flyers and information related to the services we offer. Nikki always has great ideas to share and I enjoy hearing them. I value her dedication and admire her growth. Thank you for being with us for over a decade.”
In her spare time, Nicole enjoys spending time with her family and is an avid reader and fan of thriller novels. She also enjoys cooking, watching movies and solving Sudoku and logic puzzles. When asked about what the most fulfilling part about working for BCA is, Nicole replied, “Knowing that we have and do make a difference. We do a lot to educate both consumers and businesses on ethical practices and issues. It’s fulfilling to hear that you’ve assisted someone. It’s equally gratifying when we uncover and nail the scams out there. It’s also nice to see how we have evolved as a business and how we continue to do so.”
Business Consumer Alliance has a rich history of employees with many years of experience working for our organization. We have a diverse group of dedicated staff who are passionate about what they do. If you know of a BCA staff member that you would like to have recognized, please contact us and tell us about your experience. You can also write a review about us on our Google page. Make sure to follow us on Facebook and Twitter to keep up-to-date on trending topics and scams.
About Business Consumer Alliance
Business Consumer Alliance (BCA) is a non-profit company that started in 1928. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.