One Call Services ratings, reviews and complaints - Mold Inspection and Remediation

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against One Call Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

One Call Services is a 24/7 Full Service Company specializing in: Emergency water damage, removal sewage cleanup, mold remediation, mold removal, odor removal, air duct & vent cleaning, crawlspace cleanup, mold testing, mold inspection and more.

Primary Contact:	Marco Herrera (Owner)
Business Started:	10/25/2012
Social:

About One Call Services

Our mission is to provide our customers with a healthy indoor environment by removing many of the indoor contaminants. This includes dirt, grime, odors and irritants that trigger allergic reactions.

Throughout our history we have developed superior technology and processes with one goal in mind – a healthy indoor environment!

We are the choice for many homeowners, realtors and businesses. Why do so many individuals choose us for their cleaning needs.

• Convenient Hours
• Weekend Work at No Additional Charge
• Superior Service
• Competitive Pricing
• Superior Technology
• Full line of Services
• Certified Technicians
• And more...

Interested in One Call Services?
Contact them directly!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Wendy Perez (Office Manager)

Other Categories:

Floor Cleaning Services

Tile Cleaning, Repairing, and Refinishing Services