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Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

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Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.

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Hot Blog Topics

  • Employee Spotlight: February 2016
    Employee Spotlight: February 2016

    Posted: 2/10/2016

    BCA's Employee of the Month for February is Allison Tingler. Allison started with BCA in 2008 as a Customer Service Representative. In May 2010, she transitioned to our Internet department to process complaints filed through our online portal. In 2011, she was promoted to our Business Practice di...Read more


  • Marinello’s Cuts Courses—Announces Campus Closures
    Marinello’s Cuts Courses—Announces Campus Closures

    Posted: 2/8/2016

    Marinello Schools of Beauty (Marinello) announced they are closing all 56 of its campuses located in California, Nevada, Utah, Connecticut, and Kansas. The announcement comes just days after the U.S. Department of Education (DOE) cut off federal student aid for 23 Marinello campuses in California an...Read more


  • Travelers Urged to Renew Expiring Passports NOW!
    Travelers Urged to Renew Expiring Passports NOW!

    Posted: 2/4/2016

    In anticipation of a surge in passport applications the U.S. Department of State is encouraging travelers to renew or apply for passports now....Read more


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    Scammers Phishing to Con EMV Card Users

    Posted: 1/27/2016

    Consumers are being warned to look out for scams involving EMV credit cards. While the new credit cards equipped with a chip are meant to combat growing credit card fraud issues, scammers are using an age-old method to defraud consumers—phishing scams....Read more


  • PayPal to Pay $4 Million to Settle Class Action Suit
    PayPal to Pay $4 Million to Settle Class Action Suit

    Posted: 1/20/2016

    PayPal users may be able to claim part of the $4 million class action settlement the company reached to settle allegations that it improperly handled disputed transactions on PayPal accounts, improperly placed holds and reserves on accounts, or closed or suspended accounts. If you had an active PayP...Read more

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Recent Reviews

  • The Bouqs Company

    Had hit or miss experiences with FTD & 1800Flowers, so gave Bouq a try. Three dozen red roses were ordered. Per FedEx, they did come from Ecuador. However, it took six days to get the flowers from farm to front door. Not only did the flowers look... Read More »


  • Dailys Golf

    These people are thieves they charge Extremely high rates for towing don't ever call them to tow you unless you wanna be ripped off there are much cheaper towing services else where ... Read More »


  • NetDivorce, LLC.

    NetDivorce, LLC helped me with my online divorce, which started back in May 2015. I was in contact with Ed; he was great and provided exceptional service. Ed responded to my emails within couple of minutes of me contacting them with questions. I coul... Read More »


  • Supreme Air Duct Service

    Supreme Air Duct cleaned the air duct system at our commercial bldg. They were right on time, very friendly, courteous and thorough. We had a very pleasant experience overall and would not hesitate to hire them again.... Read More »


  • ASG Painting

    ASG paint contracting did an awesome job on my 6000 square foot home, I had 22 color changes and hardwood floors put down in my home, it took the crew about 3 weeks to complete this task and after it was a finished product it added to the value of of... Read More »