Find a reputable business?

Reputation Report

Affordable Health Care

  326 inquiries |
Discount Health Care Plans |   Business Alert

65 Enterprise Drive
Aliso Viejo, CA 92656
| Get Directions

(800) 530-2990

http://www.affhealthcare.com

Company Rating

D

View Rating Explanation

Customer Reviews

based on 0 reviews.

Write Review

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

This business has no reviews.

Leave the First Review

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received a significant number of complaints against this company. In at least some cases, the complaint allegations are very serious.

Complaintants generally allege that the company telemarketers misrepresent the offer as insurance or misrepresent the benefits or that provides with accept it in their area. Some customers state that they attempted to cancel but that the company would not cancel or refund their fees paid. Others state that they failed to receive the card and materials or did not receive it within the 30 day period to evaluate it. In at least a few cases, the customers who followed the company's cancellation policies reported not receiving refunds or having their accounts drafted for more fees. Many complain that the company is difficult to reach that often when calling that they only receive recorded messages, and despite leaving messages, they fail to return them. One customer said they made an appointment with a participating physician listed on their website and was told by the him that they do not provide discounts as claimed in ACH advertising.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Affordable Health Care closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is selling a healthcare savings plan.

Primary Contact: Nancy Culver (Customer Service)
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Affordable Health Care?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Many companies are selling so-called discount health cards to consumers seeking affordable healthcare. Usually for a monthly fee, the cards claim to save subscribers money by offering discounts on physician visits, hospital stays, prescription drugs, dental work, eye care and other treatment. Discount health cards also can be confusing, because they are not insurance. You still must pay the medical bills yourself. These cards simply offer lower prices to members who use participating service providers that accept the discounts.

Some health discount plans are deceptively advertised to make it seem they’re selling real insurance, making grossly inflated promises about savings and benefits, costing far more money than they’re worth. Since discount cards aren’t insurance, there may be fewer consumer protections because your state insurance department may not regulate them, and salespersons may not need a license or a background in healthcare.

The BBB routinely advises those considering purchasing healthcare coverage to investigate the company and its claims before making a buying decision, or cancelling your current plan. If you give up your current health coverage, mistakenly believing you found a better insurance deal, you could find yourself with no coverage. The promised discounts may not exist, or may be exaggerated. In the end, you may have to pay more money than you thought. Your health care may be compromised. The medical providers and treatments the cards promise you may not exist. Some health discount providers may sell you little more than access to a large mailing list of medical providers that it purchased commercially. Providers don’t always know they’re even listed, and thus may not give you promised discounts. Provider lists even could have outdated and useless names. Don’t assume you’re getting access to a large provider network just because your discount card displays the network’s name and logo. If you plan to use a specific listed doctor, call them, and ask if they participate or if they will honor the discount plan. Watch out for hidden fees which might be associated with the plan. Be wary if company personnel or other sales persons seem evasive, ill-informed or are reluctant to provide you detailed material about the card. Ask specific questions, and demand specific answers. Avoid giving your credit card and checking account numbers to strangers selling discount cards over the phone or the Internet. Fees for the card might be charged to your credit card even if you don’t sign up.

Other Considerations

We believe this company is a Discount Buying Service organization and is therefore subject to certain regulations in California. In general, companies subject to these laws must give written notice of a three day right to cancel; they must establish and escrow account out of which refunds must be paid, and they must post a bond. The law also provides for other types of disclosures which are relevant to the program. It does not appear that the company has complied with this law.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

AHCO Direct Agent
AHCO
A H C O
The Maternity Card

Websites:

Contacts:

Aaron Bouren
Brian MacDonald

Addresses: