BullionDirect, Inc. ratings, reviews and complaints - Commodities Brokers and Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against BullionDirect, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bullion Direct® is your online source to buy and sell physical precious metals, including gold, silver, platinum, and palladium coins and bars.

Primary Contact:	Charles McAllister (President)
Business Started:	8/30/1999
Social:

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Licensing

With certain exceptions, Federal law requires all persons, businesses, or organizations that wish to conduct futures related business with the public to apply for National Futures Association Membership or Associate Status.

To check or verify registration of your broker, advisor or dealer, you may contact the NFA's Information Center. They can be reached by mail at: NFA, 300 South Riverside Plaza, #1800, Chicago, IL 60606-6615, by phone at 312-781-1410 or 800-621-3570. You may visit their website and obtain the same information at www.nfa.futures.org/basicnet or by email to information@nfa.futures.org . The website contains registrations from the Commodities and Futures Trading Commission, NFA, and the US Futures Exchange.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

On July 20, 2015, BullionDirect, Inc. filed a bankruptcy petition, Chapter 11 No. 15-10940 in the U. S. Bankruptcy Court, Western District of Texas, Austin Division. Details regarding the filing are available on the Notice of Bankruptcy Filing.

In most instances, the filing of the bankruptcy case automatically stays certain collection and other actions against the debtor and the debtor's property. Under certain circumstances, the stay may be limited to 30 days or not exist at all, although the debtor can request the court to extend or impose a stay. If you attempt to collect a debt or take other action in violation of the Bankruptcy Code, you may be penalized. Consult a lawyer to determine your rights in this case.

The bankruptcy petition and other documents filed by the debtor are available at the Court's website or at the Clerk's Office located at 903 SAN JACINTO, SUITE 322, AUSTIN, TX 787010

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Bullion Direct, Inc.

B Direct, Inc.

BDI

BDirect, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

700 Lavaca Street 14th Floor, Austin, TX, 78701

P.O. Box 18553, Austin, TX, 78760-8553

PO Box 1987, Austin, TX, 78767-1978

Reputation Report

BullionDirect, Inc.

Complaints and Resolutions

Other Information