Consumer Law Council, LLC complaints

Complaint Experience

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BCA's Summary and Analysis:

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Complaints typically allege misrepresentation of services, failure to fulfill services and provide debt relief. In general complainants allege they are contacted by the company offering to provide debt relief services and claiming to be attorney based. After paying monthly fees complainants become aware that their debts are not being settled, creditors are not contacted and no services are rendered. Complainants also allege difficulty obtaining copies of their contract, information on their debt relief status, and inability to speak with attorneys that are supposed to be handling their cases. In addition, while complainants believe their monthly payments are to be used for debt settlement, the monies are applied to the company’s fees.

The company responds to some complaints by denying the allegations claiming they are acting in accordance to their contract, or denying refund requests. In some cases, the company responds claiming the client ailed to provide certain information to proceed with services. Other responses indicate complainants are contacted directly to address their concerns.

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Complaint Closing Statistics