Elite Connections ratings, reviews and complaints - Dating Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Elite Connections closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Elite Connections is the original elite dating agency. A private and exclusive matchmaking agency for selective singles who are just too busy with life and hire us to get the personal touch that online dating sites simply can't offer.

Primary Contact:	Sherri Murphy (CEO)
Business Started:	1/1/1994
Social:

About Elite Connections

Who is Elite Connections?
More than a dating service, Elite Connections International is a professional matchmaking agency that believes there's much more to helping people meet their mate than simply introducing them to new people.

We offer a team of experts providing an array of beneficial services to our clients. As the go-to executive singles agency in the world, we offer special resources to our clients.

What makes us different? Elite Connections has a dedicated professional, matchmaking staff that boasts many years of experience in the matchmaking field. We know what we're doing works and, therefore, thoroughly love what we do.

All of our elite matchmaking team is experienced in the dating business. Four of the staff met their husbands through a personal matchmaker and are living proof that matchmaking really works. They are committed to helping others experience the same results.
The CEO Sherri Murphy met her husband through a matchmaker and started her company soon after. She works daily with the VIP clients and still loves matchmaking. Her team works as hard as she does and that's pushed the company to become what it is today.

Elite Connections has a great reputation. Their A+ rating with the Business Consumer Alliance is proof these matchmakers work hard to help their clients find love. We do not sign anyone that has unreal expectations or someone we feel we can't match.
Over twenty-four years in business proves our dedicated matchmakers are experts in the field.

What is their process for matching? We meet everyone in person. We run background and personality checks so not only is it a safe and dignified way of meeting quality people but matches are more effective when based on a client's personality. We offer an elite matchmaking team of dating coaches, licensed psychologists, personal shopper/wardrobe consultants and photographers. Upon joining this elite dating service, you gain instant access to all of their resources at discounted rates or complimentary sessions.

What kinds of people join Elite Connections? People that are tired of online dating or meeting their friend's bad matches. They don't want to date the people they work with. They find that online dating sites can be extemely time consuming, useless and dangerous. That's why so many singles are seeking expert help from the Elite Connection team. Their members join Elite Connections because they are ready for that special commitment. When they take the time out of their busy lives to interview in person and then pay for membership, they are serious about finding a partner. Because of this, their introductions are extremely valuable. The Elite Connections matchmakers find the right matches, saving you precious time, energy and money.

Interested in Elite Connections?
Contact them directly!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with the dating services that generate the majority of consumer complaints is that these companies make exaggerated claims of their ability to successfully match clients. Typically though, contracts do not include provisions that would guarantee you a satisfactory match.

Complainants against many of these services allege high pressure selling, failure to provide the number of candidates promised, failure to satisfactorily match the specifications requested, and failure to acknowledge cancellation requests.

California law allows you three business days from the date you sign an agreement with the company to cancel it for any reason. The contract must inform you of this right and how to exercise it. If you do cancel within that period, you are entitled to a refund of your money within 10 days of the date the company receives your cancellation notice.

Dating service contracts must, by law, be in writing, and you must be given a copy of the contract at the time you sign it. The contract may not provide for payments or financing on your part for more than two years. It must provide that if you die, become disabled (unless your disability is expected to continue for fewer than six months), or move more than 50 miles and cannot transfer your contract to a comparable service there, you our your estate may discontinue the payments you are making. If you prepaid the charges, you or your estate is entitled to a pro rata refund.

We recommend that you make sure you understand exactly what services your contract provides for before you sign. Don’t succumb to high pressure sales, and don’t rely on verbal claims of successful matches and satisfied clients.

For businesses outside of California, please check with the agency that regulates this industry.

Elite Connections is in no way connected with or associated with Elite Personal Search in Los Angeles CA. Readers should not confuse the two companies.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Elite Connections International

Websites:
There are no additional web sites.

Contacts:

Tammi Pickle (VP)

Customer Service

Addresses: