Monex Deposit Company

  • Category:
  • Address:
    4910 Birch Street
    Newport Beach, CA 92660-2113
  • Phone:
    (949) 752-1400
  • Website:
  • Social:
    Monex Deposit Company on Facebook Monex Deposit Company on YouTube Monex Deposit Company on Twitter Monex Deposit Company on LinkedIn 
  • Hours:
    Personal Advisors available online and by phone.
  • Primary Contact:
    Christina Carabini (Customer Relations)
  • Business Started:
    1/1/1970

This company's business is the sale of precious metals.

3,507 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation
AAA

Membership Information

Proud member since 09/29/2011

This company is a Charter Member of Business Consumer Alliance.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
1Agreed to make an adjustment
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned

Total: 1 complaint

Complaint Experience

100%

Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Complainants allege that they purchased precious metals based on advice and coaching from account representatives and as a result they incurred substantial financial losses. A few clients complained that account representatives did not follow their instructions in applying funds for investment or t...Read more

View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

This company does not take responsibility for client losses regardless of advice offered by account representatives. Keep in mind precious metal investments are considered risky; results are dependent upon relevant commodities markets which tend to...Read more

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

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