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Date: 3/6/2019 10:54 AM (PST)

I'm trying to put my information in to log in for the first time and it will not accept my data

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Date: 3/6/2019 12:20 PM (PST)

Hello Tammy. First of all I would like to apologize for the aggravation. It is not our intent to make someone’s login experience difficult or aggravating, and regret that this was your experience.

I do believe I spoke with you this morning regarding a response to a complaint you faxed over to us. The fax has been received and the response will be processed today. I appreciate your follow-up and attention to the matter.

Please do not hesitate to contact me directly at if I can be of further assistance.

My apologies again for any inconvenience caused.

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