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Category: Business

Tags: dealership, damage claim, repairs

1211 S Southeast Loop 323
Tyler, TX 75701-3746

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Am I entitled to a reinvestment on damages done by a dealership

Date: 8/21/2016 9:07 AM (PST)

Is there anything I can do about lone star harley Davidson in tyler for dropping my new motorcycle off of a lift and not fixing all the damages they caused? And what they did try to fix went under warranty work.

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Date: 8/22/2016 11:38 AM (PST)

Dear Booby, I am sorry to hear you had this experience with Lone Star Harley-Davidson and its unfortunate they did not take full responsibility for all the damages caused to your new motorcycle.

BCA offers a complaint mediation program to help consumers out with disputes. We will reach out to the company an attempt to mediate the situation in hopes of reaching a resolution that is satisfactory to both parties. Here is a link to filing a complaint: http://www.checkbca.org/filecomplaint.aspx?id=118815723

Bobby, I would like to let you know about a program developed exclusively for consumers called the Consumer Ally program. It was made for a community of consumers who share our mission of protecting people like you from being scammed by promoting first rate business practices and warning others of scams. It’s free to sign up, which you can do here: http://www.checkbca.org/consumer-ally

Please feel free to contact me alopez@checkbca.org if you have any questions. Thank you

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