Question

655H Fairview Road PMB #5
Simpsonville, SC 29680

View Reviews | View Reliability Report

0 Reviews
0 Answers

Send Message

Battery

Date: 6/26/2019 5:37 PM (PST)

My battery needs charging every 14 Hrs. What's the problem?

Responses: 1

1 Review
802 Answers

Expert

Send Message

Date: 6/27/2019 9:47 AM (PST)

Good Morning Robert. I’m sorry to hear of the problem you are having with your device. Have you contacted Angel Alert at all to make them aware of the problem? The company should be contacted and given the opportunity to address the issue. On their website, their customer support telephone number is 855-869-7315 from 9 AM-9 PM EST. M-F. They can also be reached by email at support@angelalert.co. If this is a problem related to activation, please visit www.angelalert.co/activation

If after you contact the company and they fail to fix the problem, you can file a complaint with BCA. Filing a complaint with BCA is quick, simple and free: https://www.checkbca.org/filecomplaint.aspx?id=156297099

I hope this information is helpful. Please feel free to contact me directly at vantillon@checkbca.org if I can be of further assistance.

Did this help you? (0) (0)

What do you think?

You must register or log in before you can contribute on Ask The Experts.