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Boost mobile

Date: 12/9/2016 12:24 AM (PST)

Why is it since I got boost mobile they have been chewing with me and my service how can I fix it and still keep my service.

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Date: 12/9/2016 8:46 AM (PST)

Louann, I'm sorry to hear of the issues your having with Boost Mobile. On the Boost Mobile website, they have support pages for their customers where you can get assistance with whatever issues you're experiencing, i.e., device problems http://devicehelp.boostmobile.com/, or account problems https://www.boostmobile.com/support/faq/account-management/
There is also a community forum where you discuss the issues you're experiencing with other Boost Mobile customers: https://community.boostmobile.com/

You also can file a complaint with BCA. We will contact Boost Mobile and bring your concerns to them and see if we can hopefully resolve the issue. Here is a link to filing a complaint with BCA: http://www.checkbca.org/filecomplaint.aspx?id=13195946

Louann, I appreciate you reaching out to us through our Ask The Experts platform. Please feel free to contact me directly at vantillon@checkbca.org if I can be of further assistance.

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