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Tags: lease agreement, vehicle lease, car lease
I lease to own a vehicle, company provide assistance with the financing of tires, repairs etc. Contract was for 260 payments. Currently at almost 268 and lease company wants to continue charging me lease payments because they assisted me with the financing of some tires. They are not crediting me with the lease payments towards the tires but instead they are collecting lease payment first and whatever is left they are used towards the tires. Is this legal to continue collecting lease payments above and beyond what the contract was? Help, help. Thx
Good Morning Joseph. You can file a complaint. We’re happy to contact the company on your behalf. We’ll present the allegations in your complaint and ask that they address. As soon as we receive a response from the company, you will be contacted. Filing a complaint with BCA is quick, simple, and FREE: https://www.checkbca.org/file-complaintFrom what I’ve come to learn, car leasing can be complicated. It is not the same as car buying or renting a car, so it is important you understand how leasing works before leasing a vehicle. In short, a car lease is an arrangement in which you pay your leasing company for the right to drive your leased car. Review the lease contract thoroughly. • Make sure you review all the numbers and items in the paperwork to ensure they match the numbers you agreed to. • When leasing, the purchase price of the car is called the capitalized cost. This should be negotiated just as aggressively as if you were buying the vehicle. • Look for hidden costs in the lease agreement. A dealer will often hide add-ons into the lease agreement. The additional fees are often hidden in the capitalized cost portion of the lease. At the end of your lease, if you purchase the vehicle, you will have to pay a purchase option fee, and if you return the car to the leasing company, you will have to pay a disposition fee and if you return the vehicle, you may have to pay a mileage fee if you exceeded your mileage limit. Joseph, I hope this information is helpful. Please do not hesitate to contact me directly at email@example.com if I can be of further assistance.
Complaint already made with your company but i have not hear anything from you. Does it takes very long? Because the complaint was made about 3 weeks ago. Please advise, Thx.
Joseph, when a complaint is filed the company is allowed 20 business days to respond. Your complaint was filed on May 2nd, so the company is still within their timeframe to reply. Further, keep in mind that filing a complaint does not guarantee that a resolution will be reached. Sometimes, further action is necessary. We will contact you as soon as we see that your complaint has generated activity.
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