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1705 Niagara Falls Blvd
Buffalo, NY 14228-2705

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Complaint validation regarding tim hortons

Date: 11/11/2018 12:50 PM (PST)

Can i get validation thay my complaint was heard?

Can i have the video from this morning at tim hortons for my own security?

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Date: 11/13/2018 11:09 AM (PST)

Hello Charles. I can confirm that your complaint against Tim Hortons has been received and is in line to be processed. Our office was closed yesterday because of the holiday, so there will be a small delay in processing complaints that were submitted online over the long weekend. Once your complaint is processed, you will receive an email confirmation from us that will include your complaint ID number.

Keep in mind that the whole complaint process can take two to four weeks and it would be at the company’s discretion to release a video.

I can be reached directly at vantillon@checkbca.org if you require further assistance.

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Date: 11/13/2018 12:03 PM (PST)

Thank you victor i recieved yoyr message.

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