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Defective laptop

Date: 6/13/2022 6:58 AM (PST)

I filed a complaint against Gateway USA for a defective laptop and lost wages. They didn't respond to the complaint. Now, When I went to check the status of the complaint, There's nothing there, like it's been erased from the system. What is going on with my complaint?

Category: Business

Responses: 1

1 Reviews

932 Answers

Expert

Date: 6/14/2022 12:10 PM (PST)

Hello Michelle. Thank you for contacting us. I researched your complaint and it is open and we are waiting for a reply from the company. Our complaint process can take upwards of 30 days. As soon as we see any activity regarding your complaint we will contact you.
Please contact me directly at vantillon@checkbca.org if you have additional questions or concerns.

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