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393 East Walnut Avenue
Pasadena, CA 91188

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Grevience

Date: 12/1/2018 8:17 PM (PST)

I want to select a new provider. Because my case is in Kaiser permenente San Bernardino la County. And I have no longer and have no business to be involved to be staying in Kaiser permenente San Bernardino la County. I want to go leave Kaiser permenente San Bernardino la County. To go update to change my l.a. care health plan medical record number to go have an l.a. care health plan case. I dont want to be involved to be back staying in Kaiser permenente San Bernardino

I like to change my Kaiser permenente l.a. care health plan medical record number to my address to go have an l.a. care health plan case

Kaiser permenente is really bad for me.

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Date: 12/3/2018 9:34 AM (PST)

Good Moring Eleanor. Thank you for contacting Business Consumer Alliance. You need to call Kaiser Permanente Member Services. I believe someone from their member services department should be able to assist you. Please have your member ID number and/or partnership number. Any updates or changes would be handled by their office.

To contact Kaiser Permanente member services, click on this link: https://healthy.kaiserpermanente.org/health/care/consumer/member-assistance

California members can submit a complaint/grievance online, using this form: https://healthy.kaiserpermanente.org/health/care/consumer/locate-our-services/member-services/submit-a-complaint/

I can be reached directly at vantillon@checkbca.org if you have any questions or concerns.

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