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Has anyone else used Walmart debit cards and do you feel like they are stealing your money every once in a while. This has ha

Date: 1/30/2019 2:38 AM (PST)

Has anyone else used Walmart debit cards and do you feel like they are stealing your money every once in a while. This has happened to me 4 times in 6 months. And cost a lot of overdrafts and late fees because they double take your money and blame it on the company that is running it. We even 3 way called from one place and they hung up on us. And if you Tell them that you are also recording for your protection, they hang up.

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Date: 1/30/2019 9:16 AM (PST)

Good Morning James. Thank you for your post. Business Consumer Alliance (BCA) has processed almost 50 complaints against Walmart MoneyCard within the past three years. BCA makes it very simple for consumers to read the types of complaints filed against a business. On the Walmart MoneyCard Reputation Report: https://www.checkbca.org/report/walmart-moneycard-100058573 under complaint experience, click on view complaints to see the complaints we’ve received against Walmart MoneyCard. Sadly, as you can see, Walmart MoneyCard has chosen not to respond to the complaints. Although Walmart MoneyCard has been unresponsive thus far, it still important to share your experience with Walmart MoneyCard so other consumers are aware of the types of complaints against a business and how they respond.

That being said, I would encourage you to file a complaint. Filing a complaint with BCA is fast, simple, and FREE: https://www.checkbca.org/filecomplaint.aspx?id=100058573 We’ll contact Walmart MoneyCard, present your allegations, and ask that they address.

James, thank you again for using our services and for sharing your experience with Walmart MoneyCard. There are many resources available to consumers today, and social media is a great platform for consumers to have their voices heard, so I thank you for choosing our ATE forum to voice your experience. I can be reached directly at vantillon@checkbca.org if you need further assistance.

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