Find a reputable business?

What's on your mind? We're here to help you

DXL-Destination XL
555 Turnpike Street
Canton, MA 02021

View Reviews View Reliability Report

0 Reviews

5 Answers

Have issue with DXL shipping

Date: 3/4/2020 8:16 AM (PST)

Found out they dropped my Platinum membership status. So now shipping clothes to me is no longer free. I paid $10 for shipping. Wonder if they can give refund for shipping back if return boxers to store. Just not worth buying from them if shipping no longer free. I'm looking to alternatives like Amazon

Category: Business

Responses: 3

1 Reviews

832 Answers

Expert

Date: 3/4/2020 3:51 PM (PST)

Hello Matt. You can file a complaint against DXL. We're happy to contact them on your behalf and see if we can assist you in getting them to address the shipping issue. To file a complaint, click on this link:https://www.checkbca.org/file-company-complaint?id=152849009

For your review, here is a link to their BCA Reputation Report:https://www.checkbca.org/report/dxl-destination-xl-152849009

0 Reviews

5 Answers

Date: 3/4/2020 4:23 PM (PST)

Thanks Victor for quick response. But the company is DXL big and tall clothing. I think they use UPS for shipping.

I might try to contact corporate and see if I get this resolved. If not, will contact you guys :)

1 Reviews

832 Answers

Expert

Date: 3/5/2020 12:18 PM (PST)

Thanks Matt for the clarification. I modified my initial response to include the information for DXL.

What do you think?