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Category: Business

Tags: Cemetery, PCCFA

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How Can I get a Cemetery to do up-keep on its grounds?

Date: 8/6/2019 9:58 AM (PST)

I recently visited the cemetery in Wyoming, PA where my father was recently buried. The upkeep at the cemetery is horrible. The road up to the gravesite is almost impassable without 4 wheel drive vehicles. They do mow the lawn, but apparently it isn't done often enough and the grass covers the markers and you can't even see the name on the grave. Phone messages are never returned. Is there any way to get a response from this cemetery and make them do the perpetual care they are supposed to be doing? I have researched online and cannot find a place in PA to contact to find out any answers.

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Date: 8/7/2019 9:04 AM (PST)

Good Morning Debbie. Thank you for your question. From your post, you explain that you have made phone calls to the cemetery and that your messages are not returned. I suggest writing to the cemetery. In your letter, explain your concerns regarding the upkeep of the cemetery and be sure to mention how you’ve reached out to them by phone, left messages, and your calls are not returned. Allow them a reasonable amount of time to respond to you. In the event that you hear nothing back from them, you can file a formal complaint. We’re happy to assist you with filing a complaint. We’ll reach out to the cemetery. We’ll ask that they address the allegations in the complaint. As soon as we receive a response, you will be contacted. Filing a complaint with BCA is quick, simple and FREE: https://www.checkbca.org/file-complaint

I further recommend contacting the Pennsylvania Cemetery Cremation and Funeral Association. They may have additional resources that can assist you: http://www.pccfa.com/contact.php

I hope this information is helpful. Please do not hesitate to contact me directly at vantillon@checkbca.org if I can be of further assistance.

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