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Sprint Corporation
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, KS 66251

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How do I file a complaint against Sprint Wireless Carrier?

Date: 6/6/2013 12:08 PM (PST)

Hello, Im trying to file a consumer complaint against Sprint Wireless? as I purchased and received a device, but when I received the device, the device cant be activated, as I live in a area where Sprint has NO COVERAGE! The agent at sprint was sopose to verify my area, but failed to do this, I contacted sprint, they have sent me an envelope to return the device, which I have already done, my issue is I paid upfront for the Device and shipping, which sprint told me over the phone, I will not receive a refund! that's the purpose of this complaint, to be reimbursed the moneys I have already paid upfront,this order was not my fault, the agent at sprint should of done his job, by verifying coverage to my area, which he did not.

Category: Business

Responses: 1

1 Reviews

204 Answers


Date: 6/7/2013 9:01 AM (PST)

Jimmy, I have attached Sprint's BCA report for you to view. I noticed there are other complaints with allegations of poor service area and lack of customer services. Typically, shipping is not refundable but I understand your concerns and would like to discuss them with you and see what we can do to help you get them resolved. Please email me at Mari

What do you think?