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11717 Exploration Lane
Germantown, MD 20876

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Hugh’s will not answere your call

Date: 8/24/2019 5:25 AM (PST)

Why have u drooped my complaint just because the Hugh internet would not answer this does not make sense to me

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Date: 8/26/2019 9:57 AM (PST)

Hello Alice. Unfortunately, complaints do not remain open indefinitely. At some point, if the company is not responding to your complaint, that is a good indication that further action is necessary. By further action, I am referring to filing a complaint with the Federal Communications Commission (FCC). The FCC is the regulator of cable, internet, and phone providers. Here the link to filing a complaint on their website: https://consumercomplaints.fcc.gov/hc/en-us

If you have any other questions, I can be reached directly at vantillon@checkbca.org

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