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2225 East Lincoln Highway
Coatesville, PA 19320

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i brought a car that breaks down every month

Date: 7/6/2014 8:41 AM (PST)

I financed a 2002ford explorer september 1 2013 since then it has broken down every month with a major problem first it was the transmission then brake lines went after that the struts then alternator then the transmission again now it's been out of commission for a month. The dealership is giving me no help in resolving this problem all they did was try to get me to take out a new car loan for a new vehicle I can not afford a new vehicle or continue to put this much money into this truck and pay aa carpayment for a vehicle that I can't even drive. Already i've put more money into this vehicle than it's worth I cannot continue to pay for or put money into this lemon that they sold me. I feel like them took advantage of me because of my age and the point that this is my first vehicle. When I talked tothem the first time that my transmission went they lied to me and said they told about that problem which I have a witness to prove was false. I know I only pay 175 a month for my truck but with the cost of all the work i've put in every month, this truck is costing me at least 400 a month which I can not afford.

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Date: 7/7/2014 10:25 AM (PST)

Dear Joseph G., I am sorry to hear that you have been having a difficult time with the purchase of your first vehicle. We have received your complaint against Courtesy Chrysler Jeep and is in the process of being filed. Once your complaint has been filed, we will contact the company and ask them to address the allegations in your complaint. I have attached a copy of their company report for your review. http://www.businessconsumeralliance.org/report/courtesy-chrysler-jeep-132077242
If you have any further questions, please contact me at emorales@businessconsumeralliance.org. Thank you.

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