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1411 NW 31st Avenue
Pompano Beach, FL 33069

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I put complaint in on May 9 2018

Date: 5/23/2018 6:37 PM (PST)

How much longer will it be before I get my refund.I haven't heard any response to Budgetel Inn in Pompano Beach FL that caused my bank account to bounce .I need my money.

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Date: 5/24/2018 10:06 AM (PST)

Hi Patti, thank you for utilizing our Ask the Experts. I was able to locate your complaint filed against Budgetel Inn & Suites. I do see you originally filed your complaint on 5/9/2018. I also see you contacted our office on 5/15/2018 to advise that your complaint had been filed with the wrong company. At this time your complaint was transferred to correct company and sent to them. When your complaint was transferred it started the timeline again, meaning the company has approximately 21 days to provide us with a response, during that timeframe a letter will be sent to them twice requesting a response. You will be notified via email if we receive anything from the company, if no response is received after the 21 days, you will be notified as well.
If you have any further questions regarding the status of your complaint, you may contact our Customer Service department Monday –Friday 8am-3pm PST at (909) 825-7280.

In addition to our Ask The Experts Forum, Company Reports, and Complaint services, we offer many other free consumer services, including Customer Reviews, Resource Guides and Scam Alerts. Here is the link to review our services: https://www.checkbca.org/consumers.aspx. I would also like to let you know about our Consumer Ally program. It was made for a community of consumers, like yourself, who share our mission of protecting people like you from being scammed by promoting first-rate business practices and warning other of scams. It's free to sign up, which you can do here: http://www.checkbca.org/consumer-ally.

If you have any further questions, please feel free to contact me directly at alopez@checkbca.org. Thank you

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