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Category: Business

Tags: Quicken Loans Inc, refinance

1050 Woodward Avenue
Detroit, MI 48226

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I refinanced they quicken loans and proceeded with the loan and they ended up.not paying the creditors that I requested,

Date: 7/9/2018 10:41 AM (PST)

I want the right creditors paid off that I requested from the very beginning

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Date: 7/9/2018 11:30 AM (PST)

Hello Jody. Thank you for contacting Business Consumer Alliance (“BCA”). Have you reached out to the person handling the refinance? If not, Quicken Loans should be contacted. I would advise them that you proceeded with the loan because it was your understanding from the very beginning that several creditors were going to be included in the refinance and they were not. What happened? Please gather all documentation between Quicken Loans and yourself that substantiate your claim. To reach their refinance department, click on this link: https://www.quickenloans.com/refinance/contact?qlsource=nav Further action may be necessary. However, the company should be allowed the opportunity to address your concerns.

I can be reached directly at vantillon@checkbca.org if you need further assistance.

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