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Category: Business

Tags: Kohls, gift cards, corporate

N95w18000 Appleton Ave
Menomonee Falls, WI 53051-1324

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Kohls said they mailed my gift card

Date: 1/9/2019 7:19 AM (PST)

Kohls said they mailed my corporate refund I was on hold for 2 hours and the guy said there’s nothing he or anyone else that works for the company can help me what can I do I never received anything

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Date: 1/9/2019 9:05 AM (PST)

Hi Kathleen, thank you for your question. I’m sorry to hear of your experience with Kohls. Normally, I would advise someone in your situation to reach out to the corporate office. However, you’ve already done this. The next thing I would recommend is filing a complaint and I’m glad to see you have already submitted a complaint to us. Your complaint is currently being processed. In the next 48 hours you will be receiving an email from us that will include your complaint ID number. Kohls will be contacted and asked to address the allegations in your complaint. As soon as we receive their response you will be notified. Our complaint process can take up to 30 days.

I researched their corporate contact information and here are their contact numbers:

Kohls.com- 855-564-5705
Kohls Charge- 855-564-5748
Corporate Gift Cards- 800-653-1774

Kathleen, please do not hesitate to contact me if you need further assistance. I can be reached directly at vantillon@checkbca.org.

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