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Category: Business

Tags: Walmart MoneyCard, Walmart

PO Box 5100
Pasadena, CA 91117

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Money missing from my Wal-MART moneycard since june

Date: 10/30/2018 10:13 AM (PST)

I have money missing from my Wal-MART moneycard that i never used i started having money missing in june amount that went missing is $15.76 then in july another amount $16.67 thaen in august another amount $15.85 altogether went missing is $48.28 please help me get back my money on my Wal-MART moneycard please help me with this problem the amount this

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Date: 10/31/2018 8:25 AM (PST)

Good Morning Noelia. I see that you filed a complaint against Walmart MoneyCard and they failed to respond. If you have not done so, I recommend contacting their support. Cardholder customer service can be reached at 1-877-937-4098. Their FAQ page also provides further instruction on a variety of topics: https://www.walmartmoneycard.com/account/faqs#disputetext Another thing to take into consideration, are the fees involved. Per their fee plan on their website, they charge a $1.00 purchase fee; $5.00 monthly charge; and other fees that could have an impact on your balance: https://www.walmartmoneycard.com/account/legal-info-page?productname=mc-cbr&doc=feeplan

To get to the bottom of it, again, I recommend contacting their support. Their customer support team would be able to advise you on what their procedures are regarding your claim of missing funds.

Please do not hesitate to contact me at vantillon@checkbca.org if you need further assistance.

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