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Category: Business

Tags: Kaiser Permanente, Kaiser

1511 West Garvey Avenue North
West Covina, CA 91790-2138

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Need to wait how long

Date: 9/22/2018 3:02 PM (PST)

When you help me talk with kaiser Permanente about Jennifer Ankele, I do want all kaiser telling the true. Can you please help me do that?

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Date: 9/24/2018 10:55 AM (PST)

Good Morning Eleanor. Thank you for using our ATE platform. Your complaint against Kaiser Permanente went out to them on September 20th. Currently, we are waiting for the company to respond.

Upon my review of the company’s website, they do offer Member Support. If you have not done so already, I recommend contacting Member Services: https://healthy.kaiserpermanente.org/health/care/consumer/member-assistance
Member Services phone numbers and hours of operation: https://healthy.kaiserpermanente.org/health/care/consumer/locate-our-services/member-services/hours-and-phone-numbers/

Eleanor, as soon as we see that your complaint has generated activity, you will be contacted. It is our hope that by filing a consumer complaint with our office, Kaiser Permanente will take notice of your situation and make a special effort to resolve as soon as possible.

I can be reached directly at vantillon@checkbca.org if you need further assistance.

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Date: 9/24/2018 12:34 PM (PST)

I hope Kaiser will be helping me

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