Question

2120 Menaul Blvd NE
Albuquerque, NM 87107-1713

View Reviews | View Reliability Report

1 Review
0 Answers

Send Message

Questionable refund

Date: 10/1/2018 7:55 AM (PST)

Do you think I will receive a refund from Days Inn because I've not occupying the room I rented for more than 5 minutes to to the cleanliness of it in the disgust and rudeness of their employees I paid $63. 60 to occupy a room I was not in for longer than 5 minutes and then was treated poorly after the fact very unfortunate stay very embarrassing for Albuquerque as well two out-of-towners Thank God I'm a local and just needed a room for the night but if I was from out of town and came and was treated this way and saw the situation in the circumstances I would pursue further with this and getting them close down this is not the way I company should be ran and no one should be treated this way due to the fact of their negligence it's not the way I company is operated.

Responses: 1

1 Review
543 Answers

Expert

Send Message

Date: 10/1/2018 9:25 AM (PST)

Good Morning Amanda. Thank you for contacting us. As soon as we process your complaint against Days Inn, you will receive an email confirmation from us that includes your complaint ID number. We are going to request a refund on your behalf, but we cannot guarantee that the company will agree to issue a refund. Filing a complaint does not guarantee a resolution. The company may respond by refusing your request, offering a different resolution, or choose not to respond at all. We allow twenty business days for a company to review and respond to a complaint, so it’s just a matter of waiting after the complaint is filed. Of course, as soon as we see that your complaint has generated activity you will be contacted.

Amanda, you should be receiving an email from us within the next 24-48 hours that your contains your complaint ID number. Please contact me directly at vantillon@checkbca.org if you have any questions.

Did this help you? (0) (0)

What do you think?

You must register or log in before you can contribute on Ask The Experts.