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Category: Business

Tags: repair, complaint, appliances

2455 Paces Ferry Road HSC C-11
Atlanta, GA 30339

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Re: warranties in Maine

Date: 9/2/2019 9:14 AM (PST)

My name is Pamela Richards. I'm 8/8/18 I purchased a refrigerator from Home DEPOT for $649.00. It no longer works. They will not fix it. What are my options?
Thank you for your prompt attention.
Pamela M Richards

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Date: 9/3/2019 2:23 PM (PST)

Hi Pamela,

So sorry to hear about the problem with your refrigerator. If the appliance is covered by the manufacturers warranty, try contacting the manufacturer for options. You may also want to have the appliance checked by a local repair facility. Depending on the company and store policy, you may be able to file a claim. Check your receipt and paperwork that came with the appliance for more details.

If you would like BCA to reach out to Home Depot, please fill out the complaint form on our website: https://www.checkbca.org/file-complaint.

Thanks for your question and we hope the matter is resolved soon.

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