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5767 Pleasant Valley Road
El Dorado, CA 95623

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slammed by car salesman

Date: 9/27/2017 1:05 PM (PST)

what can I do about a used car salesman who knowingly sold me a lemon and will do nothing about it? Namely James Curry El Dorado Automotive Center Inc.

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Date: 9/27/2017 4:49 PM (PST)

Hi Lynn, Thank you for contacting us and utilizing our complaint mediation services. We processed your complaint against El Dorado Automotive Center, Inc today and you will receive a confirmation email with your complaint information. Once you have received your complaint ID number, you can check the status or update your complaint here https://www.checkbca.org/complaintsingle.aspx. We will forward your complaint to the company and request they provide us with a response that addresses the allegations and your request for a refund. You will be notified of any response we receive from the company.

In California, there is a law that provides some protection to consumers called the "Car Buyer's Bill of Rights". The Car Buyer's Bill of Rights provides consumers with more legal rights when they buy or lease a car. Check out our Used Car Buyer's Bill of Rights Resource guide for more information - https://www.checkbca.org/tips/auto/used-car-buyers-bill-of-rights-159

Lynn, I wanted to let you know that we offer many other free consumer services that you may find helpful. In addition to Complaints and Dispute Resolution services and Resource Guides, we also offer Business Reports, Customer Reviews, and Scam Alerts. These services are provided FREE to the public. Here is the link to review these services https://www.checkbca.org/consumers.aspx. I would also like to let you know about our Consumer Ally program. It was made for a community of consumers, like yourself, who share our mission of protecting people like you from being scammed by promoting first-rate business practices and warning other of scams. It's free to sign up, which you can do here: http://www.checkbca.org/consumer-ally.

Please feel free to contact me at atingler@checkbca.org if you have any questions. Thank you.

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