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We filed a complaint against an unethical business practice - now they are evicting us!

Date: 10/10/2018 7:19 PM (PST)

the property management that owns our building has very unethical business practices. The on-site property manager (PM) is very disrespectful to us and speaks to us very harshly in front of other tenants. After one month of signing our rental agreement the on=site PM told my husband that he needed to start paying for the trash and sewer even though she told us it was included in the rent one month earlier. We have a bill for 900.00 and the PM has just served us a 3 Day notice or quit for non payment of rent after voiding our check a week earlier and starting the eviction process. We countered her by serving a 60 day notice to vacate. We have misplaced out rental agreement, and when I called the Corporate office to explain the receptionist stated we must speak to the on-site PM to get the agreement. However, this women will not speak to me as she only placed my husband's name of the lease and he was unable to take the time to change it. We have endured so much emotional distress but the management company owns the building and they will not do anything to assist us in any way. I have PTSD with a serious depressive disorder and I am slipping into a very bad mental state due to this. Please help me I have been targeted by a company that is using the law to mistreat people who cannot afford to hire and attorney. I am concerned that if she targets another family like she has targeted us, there could be some serious repercussions to her actions that up to this point have been unchallenged by her superiors.

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Date: 10/11/2018 9:02 AM (PST)

Thank you Ilene for contacting BCA. I know how stressful disputes with a landlord/property manager can be so I certainly sympathize with your situation.

As I’m sure you are aware, there are laws to protect tenants against bad landlords. At www.HUD.GOV you can learn about tenants rights in California, including laws and protections: https://www.hud.gov/states/california/renting/tenantrights

To receive the best assistance, it is crucial that you locate your copy of the rental agreement. It is recommended to keep a record of dates and times of all interaction between yourself and the landlord. To substantiate your case, have copies of your rental agreement, billing disputes, receipts or other documentation that will support your case.

I hope this information is helpful. I can be reached directly at vantillon@checkbca.org if I can be of further assistance.

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