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What can I do to get my money from Achevie Card

Date: 5/21/2018 3:50 PM (PST)

I closed my account with Achevie Card on April 25,2018
I was informed that it takes 14 days for me to receive my money .call back to Achieve to see when my check was going to be send out he Dan told me that my check was sent out April 27th and that I should receive it May 14th or 15th well May14th 15th came. I haven't received my check call back they told me that the check wasn't never sent that out. it takes 14days.


so I'll call today May 20th I was told that my check is pending that have not been sent. Its going on a month now .the account is closed.I should receive my money

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Date: 5/22/2018 10:52 AM (PST)

Good Morning Latasha. Thank you for contacting us. I did some research and unfortunately, we did not hear back from Achieve Card regarding your complaint despite our requests for a response. Further action is required. I suggest filing a complaint with the Consumer Financial Protection Bureau (CFPB): https://www.consumerfinance.gov/ The CFPB is a government agency that regulates the financial industry including banks, lenders, and other financial companies. To file a complaint, click on this link: https://www.consumerfinance.gov/complaint/ I am also including a link to their page on prepaid accounts: https://www.consumerfinance.gov/consumer-tools/prepaid-cards/

In addition to our Ask The Experts Forum, Company Reports, and Complaint services, we offer many other free consumer services, including Customer Reviews, Resource Guides and Scam Alerts. Here is the link to review our services: https://www.checkbca.org/consumers.aspx. I would also like to let you know about our Consumer Ally program. It was made for a community of consumers, like yourself, who share our mission of protecting people like you from being scammed by promoting first-rate business practices and warning other of scams. It's free to sign up, which you can do here: http://www.checkbca.org/consumer-ally.

If you have any further questions, please feel free to contact me directly at vantillon@checkbca.org. Thank you

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Date: 5/22/2018 11:10 AM (PST)

I would love that.thank you so much for responding to my complaint.

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Date: 5/22/2018 11:46 AM (PST)

You're welcome Latasha, and thank you for using our services. BCA wishes you the best of luck in getting your refund.

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