Question

0 Reviews
0 Answers

Send Message

Why should I be the responsible

Date: 3/13/2019 7:43 AM (PST)

I bought a car in Aug 2018, since then I have had in shop 2 tomes. There is a warranty. The first time wad 2 days after I got the car. Now it is in there again and going to cost $2300 to fix. Its the clutch plate and the master cylinder. I am a single mom who makes $350 every 2 weeks. I can't not be without a vehicle. I am so upset.

Responses: 1

1 Review
673 Answers

Expert

Send Message

Date: 3/13/2019 10:47 AM (PST)

Good Morning Debra. Thank you for contacting Business Consumer Alliance (BCA). Your complaint against Lucky’s Auto has been received and it is currently being processed. In the next 24-48 hours, you will be receiving an email from us that will contain your complaint ID number.

In addition to the complaint you filed with our office, I suggest you file a complaint with the Utah Motor Vehicle Enforcement Division (MVED): https://dmv.utah.gov/buying-selling/dealer/complaints The MVED handles complaints regarding contract issues, fraud, misrepresentation and more. They can be reached at (801) 297-2600. Here is a link to their complaint form: https://tax.utah.gov/forms/current/tc-451.pdf

I hope this information is helpful. I can be reached directly at vantillon@checkbca.org if you need further assistance or have additional questions.

Did this help you? (0) (0)

What do you think?

You must register or log in before you can contribute on Ask The Experts.