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Tags: complaint process, complaint, Filing A Complaint
10551 Homestead RoadPahrump, NV 89061
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This is kinda embarrassing. I went to Sheri's to fulfill a life long fantasy. I was pressured, by "rebel" (Shelby) into a 3k bungalow with several promises of a "party" and a "blast" She even pinky promised on it. I took a lame 20 minute soak with her in the tub (at my suggestion) Nothing sexual happened in the tub because she did not seem interested in that. I got out of the tub and she went back to eating and calling for RS for a 2nd time. (RS takes 20 minutes @ 2x that's 40 minutes of waiting for RS) I then spent 10 horrible minutes (maybe less) on the bed when I had to ask her to stop. At that point I was crying and wanted to leave (at least 40 minutes early). I told her I wanted to leave, she just said "ok" and walked us up front. A manager approached us before we got to the door and ask how things were. I was crying to hard to to answer, so I just said "fine" and hit the door. The exchange was less than 30 seconds. My husband was with me for the entire event, but did not participate.He was present, at the bar, for the negotiations.. He was present when she claimed she "did not like going to her room" so a bungalow would be best. He was with me for the entire event in the bungalow and can tell you exactly what happened. I did call Sheri's and was promised by two managers (Aaron and Jonathan) that there would be some kind of resolution and they asked for my patience. After 3 weeks they now did not return phone calls or emails. I tried to email the owner, Mr. Lee, but have not received a response to my two emails to him.What do I do next? I have filed a report with the BBB, left honest reviews on FB and Yelp and am considering calling the police for theft of services. $3000 is a lot of money, but I would not be complaining if I received what was promised for 3k.Is there any hope for me?
Good Morning Linda. Thank you for contacting BCA. I can confirm we have received your complaint against Sheri’s Ranch and it is being processed. As soon as we send out a copy of your complaint to the Ranch, you will receive an email confirmation from us. This email will include your complaint ID number for your reference. Please allow 24-48 hours for our email. Sheri’s Ranch will be asked to address the allegations in your complaint and will also be presented with your proposed resolution. The entire complaint process can take up to 20 business days. Unfortunately, we cannot guarantee a resolution. Further action may be necessary, but filing a complaint is a good first step. I can be reached directly at email@example.com if you need further assistance.
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