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switching phones

Date: 12/19/2015 6:04 AM (PST)

will I keep my same phone number

Category: Leisure

Responses: 1

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Expert

Date: 12/21/2015 9:29 AM (PST)

Dear William, thank you for reaching out to Business Consumer Alliance regarding your question. If you are simply upgrading your phone and staying with the same company, all your current information, including your phone number will remain the same.

If there has been a lapse in your plan you will need to contact your service provider to see if your phone number is still available.

If you are switching phones and switching service providers there is a possibility of keeping your same phone number, as many providers are now offering this feature. You will need to read the terms and conditions of the company.

If you provide us with the information of whom the service provider is and whether or not you are changing them or keeping them, we can research the information with more detail.

Please feel free to contact me directly with any further questions or concerns at alopez@checkbca.org

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