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1830 Cobb Parkway South
Marietta, GA 30060

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Car Dealership

Date: 7/20/2017 12:49 PM (PST)

How do I go about building a case towards this dealership. I have photos They sold my vehicle before we had a written contract for the vehicle I picked out. The truck that I bought was not inspected before it was sold to me. How do I know? Within two weeks ,driving down the interstate a piece of trim blew off my truck. It didn't have oil, I put oil in it before I had major problems. I gave it back on a Saturday and and its THURSDAY.I called they trying to get a emissions on it now. Keep in mind when I TEST drove I caught the air conditioner not working,they kept it a week then to. I ask about an alignment, it looked to need one, I'm getting everything on paper.They gave me a loner , check engine lights are on ,tire lights are on and traction control lights just came on. I asked about the check engine and the tire before i drove it off the lot. he said you good, Drive on.They held back even after contract was signed on paying off my trade and my credit was getting hit. I had to write to the better business bureau to get them to move.Then they reached out to me.Even the day I drove it home the hood started to shake before I got on the interstate. I hurried up and pulled over ,The hood was not shut.I have taken photos of everything. If it was up to me ,A RANGE ROVER dealership would inspect it from head to toe.
THANKS FOR LISTENING

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Date: 7/21/2017 10:14 AM (PST)

Hi Gregory, We sent Gravity Autos Marietta a second request for a response to your complaint. You can check the status of your complaint here https://www.checkbca.org/complaintsingle.aspx and click the Complainant button. Follow the instructions to view your Complaint Details. You will also be notified of any response we receive from the businesses. Complaints are viewable to the public as well as the company’s response to the complaint and remains on the company file for three years. It is in the best interest of the company to address their complaints to show that they take complaints against their business very seriously. It also adds to the credibility and reliability of the business.

Since you mentioned you are building a case against the dealership, you can include your complaint as part of your support documentation to show you attempted to mediate with the company before taking legal action against them. You may also want to contact the Georgia Office of Attorney General with regard to the used car laws and regulations in your state and seek legal advice if you feel the seller falsely represented the vehicle or failed to abide by Georgia's used car sales laws and regulations. You can search through our Member Directory of Attorneys https://www.checkbca.org/find/category/attorneys-335 and filter by your zip code to locate a legal professional in your area or to request legal advice.

Gregory, I would like to let you know about a new program developed exclusively for consumers called the Consumer Ally program. It was made for a community of consumers who share our mission of protecting people like you from being scammed by promoting first-rate business practices and warning other of scams. It's free to sign up, which you can do here: http://www.checkbca.org/consumer-ally. If you have any questions, please contact me at atingler@checkbca.org. Thank you.

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