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Disconnect

Date: 11/3/2022 8:11 AM (PST)

Can the light company lus utility, shut off my lights because of a retured payment even, from bank even if I'm not scheduled for disconnection. Only Notifying me by email w/ 3day notice.

Category: Services

Responses: 1

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Expert

Date: 11/7/2022 3:36 PM (PST)

Hello Shanta. I’m sorry to hear of your ongoing issues with the light company. We have processed your complaint against Lafayette Utility System and will contact you as soon as they respond.

I do recommend that you also reach out to the Louisiana Public Service Commission. They have jurisdiction over non-municipally owned utilities providing electric, water, natural gas, etc. and their office may be able to offer additional assistance: https://lpscpubvalence.lpsc.louisiana.gov/portal/lpsc-submit-complaint

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