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PO Box 29209
Phoenix, AZ 85038

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Return and cancellation of further products

Date: 6/10/2019 4:07 PM (PST)

How do I return product.. Lavish PhotoBoost capsules??i do not want these and no other products to be sent to me ...

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Date: 6/11/2019 10:54 AM (PST)

Good Morning Lynn. Thank you for contacting Business Consumer Alliance (BCA). This company has two complaints on file with us. They responded to both complaints. However, it is worth noting that both complaints were filed back in 2017. The phone number we had on file (866) 554-9038 is disconnected. The company’s website still works. Their website offers customer support thru a support ticket: https://www.xtestprorewards.com/

I suggest filing a complaint with BCA. We’ll reach out to the company as we’ve done in the past. If the company does not respond, then you will need to pursue further action, perhaps with the method of payment, such as the CC company or bank.

In a separate email, I sent you a link to filing a complaint, but here it is again: https://www.checkbca.org/filecomplaint.aspx?id=156275199

Please contact me directly at vantillon@checkbca.org if I can be of further assistance.

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