Exceptional customer service is essential if you want your business to thrive. How a company treats its customers can make or break a business. A consumer may not even remember what they purchased, but they will often recall how they were treated, whether
good or bad. In a time when people take to social media and go on the Internet to vent about or praise a company, it is more important than ever to have effective and efficient customer service procedures in place.
One company, Regal Assets, LLC, has received several glowing reviews about its services and staff. One common thread in most of the reviews is how the company’s personnel go above and beyond in helping their potential and current clients. Business Consumer
Alliance recently asked its CEO, Tyler Gallagher, how their company has been so successful in providing phenomenal customer service. Here is what he said, “As the CEO of Regal Assets, I have strived to build a customer service experience like no other in my
industry. Through the years I have carefully collected valuable feedback and testimonials from Regal Assets’ clientele base and shaped our customer service experience around it. Still, to this day, I continue to gather valuable feedback and use it to keep
our customer service experience at a 5-star level. From sending clients chocolates to say ‘thank you’, to having multiple staff on a client account so they never go to voice mail during work hours, as well as staff who are available via e-mail 24 hours a day
7 days a week, this has truly allowed us to offer an experience like no other in our industry.”
Regal Assets, LLC specializes in buying and selling precious metals and providing advice on setting up a long-term tax deferred retirement plan. Their staff is available Monday through Friday, 7:00 a.m. to 6:00 p.m. PST. At this time, Regal Assets will be
taking care of all the setup costs, including the storage of metals during 2015, for any client who is transferring money from an existing retirement account into physical precious metals. Check out Regal
Assets, LLC’s reliability report for more information on the company and to see what some of their clients have to say about this business.
About Business Consumer Alliance:
Business Consumer Alliance (BCA) is a non-profit company which started in 1936. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint
information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is
to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization
and who agree to abide by high standards of ethical business practices.