Posted: 3/28/2017

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Consumers nationwide have reported receiving robocalls asking, "Can you hear me now?". The calls are a scam. The caller is really a recording who may claim to have trouble with their headset, may speak unclearly or fast, and then ask if the other party on the call can hear them. The scammers record the call and have a recording of the party on the call saying "Yes".

lady on phone

Consumers nationwide have reported receiving robocalls asking, "Can you hear me now?". The calls are a scam. The caller is really a recording who may claim to have trouble with their headset, may speak unclearly or fast, and then ask if the other party on the call can hear them. The scammers record the call and have a recording of the party on the call saying "Yes". It is assumed that they can use this recording to sign the person up for purchases or subscriptions without their real consent.

If you receive a robocall, hang up. Alternatively, avoid answering the call if you don't recognize who is calling you. Be suspicious of messages claiming you've won a prize or have entered a sweepstakes.  You are more than likely dealing with a con artist. If you have truly won something, an official notification will be sent to you with details on how you can claim your prize. Keep in mind that if you have not entered any contest or sweepstake, you have not won anything. Remember, you should never have to pay ANY amount to receive a prize you have "won".

 If the caller claims to be from your bank, credit card company, government agency, or bill collector, verify the information before calling back. These entities typically contact you in writing. If in doubt, look up the official contact information for the business or agency and contact them yourself for more details.

In addition to just hanging up on the scammers, you can also contact your phone provider and ask that they block unwanted callers from contacting you. Many smart phones have the option to block the number directly. Check with your manufacturer to see if this feature is available. Also, consider putting your phone number on the Do Not Call registry by calling 1-888-382-1222. Finally, you can always file a complaint with Business Consumer Alliance regarding a scam or problematic company.

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About Business Consumer Alliance

Business Consumer Alliance (BCA) is a non-profit company that started in 1928. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.

Tags: scam, robocall, suspicious phone calls

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What is this program?

The Consumer Ally program is free for consumers to join. At BCA, we feel it's very important to educate the public on trends like scams, new laws and providing helpful tips to empower the public in making wise purchasing decisions. This program is an elite community of consumers who share our vision for a safe marketplace. We can't be everywhere at once so we depend on feedback from the public to help our efforts.

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