Posted: 1/9/2018


BCA's Employee of the month for January is Laura Cox.

Laura Cox

Business Consumer Alliance’s Employee of the Month for January is Laura Cox. 

  • Position: Customer Service Lead
  • Years of service: 12 years of service.
  • Favorite junk food: Lay’s potato chips.
  • Favorite Activities: Gardening or reading a good book.  In her spare time, Laura enjoys spending quality time with her grandbaby.
  • Most fulfilling part about working for BCA:I like the opportunity I have to help people resolve their issues and having the knowledge to direct them to other resources who may be able to help.”

Kim Burge, Vice President of Operations, has this to say about Laura:

Laura has been with BCA for 12 years. She is hardworking and is a great support system. She ensures the work flows and is someone you can depend on for help. She has been instrumental in managing the CS Department and learning new tasks in the Business Practice Department. She is versatile and willing to learn new things. I appreciate her dedication and the fact that I can rely on her.”

Continue to keep up the great work, Laura, and thank you for your commitment to the BCA family.

Business Consumer Alliance has a rich history of employees with many years of experience working for our organization.  We have a diverse group of dedicated staff who are passionate about what they do.  If you know of a BCA staff member that you would like to have recognized, please contact us and tell us about your experience.  You can also write a review about us on our Google page.  Make sure to follow us on Facebook and Twitter to keep up-to-date on trending topics and scams.

About Business Consumer Alliance

Business Consumer Alliance (BCA) is a non-profit company that started in 1928. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.

Tags: employee spotlight

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