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Business Consumer Alliance Blog

Scam Watch: Phony CSLB Staff Demanding Money Over the Phone

man on phone

Business Consumer Alliance (BCA) wants to warn contractors of a phone scheme targeting licensees that’s making the rounds. Scammers call posing as Contractors State License Board (CSLB) employees, demanding a license “activation fee” of up to $500 be paid immediately over the phone or their license will be cancelled.

Contractors and their employees should be aware that this is a scam. CSLB staff never phones licensees to ask for financial information like credit/debit card numbers or other confidential information.

Contractors are advised to protect their sensitive information, including personal identification information such as your social security number, date of birth, banking information, etc. without verifying the caller and finding out how the information will be used. In addition, watch out for demands for payment by wire transfer, prepaid debit cards, or gift cards. This is a clear sign of a scam.

The CSLB suggests the following if you receive a call from an individual claiming to be an employee of the CSLB attempting to gather personal information or collect payment:

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About Business Consumer Alliance Business Consumer Alliance (BCA) is a non-profit company that started in 1928. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.