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Valley Carpet Cleaning

235 inquiries |
Carpet and Upholstery Cleaning Service

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10717 Louise Avenue
Granada Hills, CA 91344 | Get Directions

(800) 850-2993

http://www.valleycarpetcleanin...

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM-5:00 PM
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/20/2017 F D.

The service was fantastic and amazing, the price as well.

I am a return customer of Valley Carpet Cleaning and they did such an impressive job, we called them back for the most recent transaction. We experience no problems it was a smooth transaction, just like the previous time. The reps were super helpful and curious. The rep who cleaned the actual carpet was amazing and I informed his superior of this as well. I would definitely recommend their services. The service was fantastic and amazing, the price as well. Everything was just wonderful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Carpet Cleaning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Valley Carpet Cleaning specializes in all types of residential and conmmercial carpet cleaning services. Other services include: area rug cleaning, upholstery cleaning, tile & grout cleaning, wood floor polishing, and water damage restoration.

Primary Contact:	James Cubias (Owner)
Business Started:	1/1/1989
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Abraham Cubias (Owner)

Other Categories:

Water Damage Restoration Services

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