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Morgan Gold, LLC complaints

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2780 Skypark Drive, Suite 420
Torrance, CA 90505 | Get Directions

(800) 844-4653

http://www.morgangold.com

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Total Amount in Dispute:
$14,800.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Morgan Gold, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Morgan Gold, LLC

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11/18/2021

RESPONSE: Complaint was not answered Amount in Dispute: $7,400.00 Amount Settled: $0.00

Customer Complaint

10/25/2021

I recharge Rs 5000 and with the help of teacher Ms Anna I make a profit of Rs 2400 so my total amount is Rs 7400 but Ms Anna told me invest more Rs 100000 then only i will submit your application to withdraw your amount. Resolution Sought Rs 7400 my amount.

10/21/2021

RESPONSE: Complaint was not answered Amount in Dispute: $7,400.00 Amount Settled: $0.00

Customer Complaint

9/27/2021

I got the message from Anna to invest minimum Rs 5000 so I invested Rs 5000 and make a profit of Rs 2400 so my total amount is Rs 7400 and I processed to withdraw full amount but the still amount in review and today morning I am sending message to Anna for review the amount but she said invest Rs 50000 again so I can process your last invested amount, it's a chitting with others, how can we invest again if I didn't get the invested amount back into my account Resolution Sought Give me my refund amount , investment and profit amount

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