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Internal Revenue Department-Scam complaints

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Total Amount in Dispute:
$1,450.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Internal Revenue Department-Scam closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Internal Revenue Department-Scam

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12/27/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/27/2022

Falsely describing themselves as a stimulus check update. Resolution Sought Stop illegal business practices.

8/30/2022

RESPONSE: Complaint was not answered Amount in Dispute: $700.00 Amount Settled: $0.00

Customer Complaint

8/30/2022

Agent Smith William's sent me a message about help me with a grant and they said if I paid the 700.00 bucks dat one of their courier drivers will bring all dis grant money to my door step and they said it was legit and 100 percent guaranteed to get my grant they kept lying to me I have the pics of the gift cards I paid and the text s they sent my package was supposed to be delivered last Thursday I waited and waited no one came they didn't text me back none of dat day Thurs Fri night they text me with another lie and said the driver got stop by irs and dat I had to pay 4500 hundred more dollars I told them I don't have dat kind of money ?? I'm disabled I get my little 800 dollar check every month Resolution Sought I would like for agent William Smith to put my money back on my gift cards cause I have to pay for my medicine which is 231.00 dollars and they knew I needed

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