CoreLogic Credco complaints

Loancare acct 0046281259 I refinanced my house beginning of Sept, 2021. Unfortunately for me, loancare had already paid my real estate taxes of $1, 138.75 from my escrow acct. At closing, I was told that we have to pay the real estate taxes again because the city had not received them and it was necessary in order for us to close. So we paid the taxes again. Two weeks later I called City of Norfolk to see if they had sent a refund check out and they said they it was being processed. I waited another two weeks, I called Loancare and they said they had not received the refund yet. I called the city again and talked to the treasurer Jenny Brandelen, direct number 757-664-7849, they said that they had mailed the check on Oct 28 and that it was cashed by Corelogic on Nov 5, 2021. I called loancare back on 11-16-21 and talked to Keisha agent 93559, she said she would escalate this to another team and it would take at least 3 business days. I waited until 11-23-21 and called loancare and talked to Angie agent 8780. She said that they do not have the check or money to refund me. I told her to call the treasurer so she can verify that the check was cashed on Nov 5. She continually said that they do not have my money. I asked to speak to her manager and she said that I couldn't. I explained to her that I have no choice but to seek legal action, which brings me here first I attempted to contact Corelogic at 866-873-3651 and they will not talk to consumers, you have to go through your m Resolution Sought refund my real estate tax due to me after closing on the account. The city of Norfolk Virginia sent a check to CoreLogic on Oct 28 and it was cashed by CoreLogic on November 5, 2021

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