Start today with Business Consumer Alliance and get more customer feedback with our program. We can help your business by harnessing the trust from your past customers with our innovative services.

What is the Customer Feedback Program?

It's a FREE service offered to our member businesses and we virtually do all of the work for you. Through our platform, we'll make personalized calls and emails to your customers to obtain their comments on your products and services. This personal, one-on-one contact enables your customers to express how pleased they are with your services and promote your business.

What are the advantages of our Customer Feedback Program?

  • According to a recent BrightLocal survey, 84% of consumers trust online reviews as much as personal recommendations.
  • Increase your customer retention and repeat sales.
  • Businesses with perceived high customer satisfaction are able to sustain higher prices than their competition.
  • Satisfied customers: 70% will return and 100% will tell at least 5 others how well they were treated.
  • Marketing more effectively and operating your business more efficiently.
  • We realize your customers have busy lives and won't take the time to provide feedback. That's where we can help your business.

Free consultation and no long-term commitment

Fill out the form below and one of our representatives will contact you to explain the program and how it will help your business grow. It will only take a few minutes of your time. NOTE: Fields marked with an asterisk (*) are required fields.

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Get More Positive Reviews

Harness the power of reviews to attract new customers.

Protect Your Online Reputation

Our professional rating, coupled with online reviews will help customers make an informed decision to do business with you.

Improve Your Reviews and Visibility

Long-term and consistent use of gathering online reviews can provide better SEO visibility and help customers find you.

Testimonials

We really like that BCA contacts our clients to get info on what their experience working with us was like. It shows our clients that we care and having BCA do this for us, as well as posting the review itself on our BCA page truly helps us in staying recognized.

Alejandra Marquez - Owner
Infinity Copper Plumbing, Inc.

The Review Conversion Program and complaint management is excellent and second to none. BCA is excellent at resolving complaints.

Martin Eisler - President
Professional Financial Associates

I am unexpectedly delighted with BCA services. I am most impressed with the transparency, integrity and the promises kept.

Paul Hernandez - Owner
Awesome Rain Gutters