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2850 North California Street Suite 110
Burbank, CA 91504
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(818) 534-2660

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against

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RESPONSE: Complaint was not answered Amount in Dispute: $25.99 Amount Settled: $0.00

Customer Complaint


I was sent wrong product unable to use in my printer. I returned full package to UPS drop box with return address on it. Resolution Sought Refund to my account minus shipping costs $25.99. Order number 6434962

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