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29 Prime

364 inquiries |
Internet Marketing Services

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2967 Michelson Drive, Suite G467
Irvine, CA 92612 | Get Directions

(949) 777-6616

http://www.29prime.com

Business hours are Monday-Friday 7:00am - 5:00pm Saturday 8:00am - 3:00pm

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege the company has failed to provide services or they fail to honor the terms of agreement. Some complainants state they receive unsolicited automated telemarketing calls and calls continue even after requesting for all calls or contact to stop. ~~The company usually responds by removing the number from their call list or by advising clients they performed the services according to their terms and conditions.

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Complaint Closing Statistics

0 complaints against 29 Prime closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Company provides search engine optimization and search engine marketing services.

Primary Contact:	Customer Support
Business Started:	7/21/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

29 Maps

29 Orders

29 Services

29Prime.com

29Prime

Websites:

Contacts:

Compliance Manager

Addresses:

9701 Jeronimo Road, Irvine, CA, 92618

2233 West Balboa Blvd, Suite 115, Newport Beach, CA, 92663

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