$39 Eyeglass Store ratings, reviews and complaints - Opticians and Optical Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against $39 Eyeglass Store closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is dispensing eyeglasses.

Primary Contact:	Kevin Nikola (Owner)
Business Started:	9/7/1997
Social:

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Licensing

In California, Opticians are required to be licensed by the Medical Board of California. They can fill prescriptions for eyeglasses and contact lenses, but cannot prescribe corrective lenses. For the most up-to-date information regarding licensing status, consumers may contact the Medical Board of California by calling (916) 263-2382, writing to 1426 Howe Avenue, Suite 54, Sacramento, CA 95825 or by visiting their website at www.mbc.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

As of our last verification on November 13, 2007, we could find no evidence of a license as a Registered Spectacle Lens Dispenser for this company. For the most up-to-date information regarding licensing status, consumers may contact the Medical Board of California by calling (916) 263-2382, writing to 1426 Howe Avenue, Suite 54, Sacramento, CA 95825 or by visiting their website at www.mbc.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

$39 Eyeglasses Store

Wave West Optical Express

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

$39 Eyeglass Store

Complaints and Resolutions

Other Information